We specialize in high-quality stainless steel jewelry. Our products are primarily made of 304 and 316L Stainless Steel. These metals are highly durable, resistant to corrosion, and will not rust or turn your skin green.
Will the jewelry tarnish or change color?
Our stainless steel jewelry is tarnish-free and waterproof. The raw steel (silver color) will never change color. For our gold and rose gold items, we use a high-end PVD vacuum plating process which is much more durable than traditional gold plating and can withstand daily wear.
Can I wear Jewelrybene products in the shower or gym?
Yes! Stainless steel is the perfect choice for an active lifestyle. Our jewelry is sweat-proof and waterproof, making it suitable for showering, swimming, and working out.
Are your products safe for sensitive skin?
Yes, our 304 and 316L stainless steel is generally safe for most skin types. It is lead-free and cadmium-free, providing a comfortable wearing experience for most people who have sensitivities to base metals like brass or alloy.
Wholesale & Business
Do you support custom logos and branding?
Yes, we offer professional branding services for our B2B clients, including:
Laser engraving your logo on the jewelry.
Customized jewelry tags and charms.
Branded packaging solutions (boxes, pouches, and cards).
What is your MOQ for wholesale and production?
For in-stock items, we have a very flexible policy with no strict minimums for mixed wholesale. For custom production or private label orders, the MOQ typically starts from 50 pieces per style.
Can you provide custom design services?
Yes. We offer full custom design services from sketches, 3D drawings to finished samples. We can develop exclusive designs based on your brand style, market demand or reference pictures.
How long does it take to make a sample?
Standard custom samples take 7–10 business days. Simple logo engraving samples take 3–5 business days. Complex designs or special craft may take 10–15 days.
What is the production lead time for bulk orders?
In-stock orders: shipped within 1–3 business days.
Custom bulk orders: 15–25 business days after sample confirmation and payment.
Do you offer mixed style wholesale?
Yes. We support mixed style and mixed color wholesale for in-stock items. You can select different designs to combine your order, which is very friendly for retailers and boutique owners.
Can you provide customized packaging?
Absolutely. We offer full custom packaging including brand boxes, velvet pouches, thank-you cards, stickers and barcode labels. All can be printed with your logo and brand information.
What kind of quality inspection do you provide?
We conduct 100% full inspection before shipment, including material check, color check, craftsmanship check, plating durability test and size verification. Defective rate is controlled below 0.5%.
Do you offer after-sales service for defective products?
Yes. If you receive defective items due to production issues, we will offer replacement, refund or discount compensation in your next order.
Can you help with exclusive design protection?
Yes. We sign a confidentiality agreement for custom exclusive designs. We will not disclose or sell your private designs to other clients.
Do you support dropshipping?
Yes, we support dropshipping for long-term partners. We can ship directly to your customers with blank shipping labels and your brand packaging.
Can you provide product certificates or material reports?
Yes. We can provide material certification (304/316L), plating test reports and safety reports for commercial customs and platform requirements.
What are your payment terms for bulk orders?
Standard payment term: 30% deposit + 70% balance before shipment.
For long-term cooperative clients, we can discuss flexible payment terms.
Shipping & Orders
How fast do you ship out orders?
Standard in-stock orders are processed and shipped within 1-3 business days. Once shipped, express delivery (DHL/FedEx/UPS) usually takes 5-10 business days to arrive.
What payment methods do you accept?
We accept a variety of secure payment methods, including Credit Cards, PayPal, and Bank Transfers (T/T).
Care & Maintenance
How do I clean my stainless steel jewelry?
Since it's very durable, maintenance is easy. Simply use a soft cloth with warm water and mild soap if needed. Dry it thoroughly after cleaning. No specialized silver polishing cloths are required for stainless steel.
